Stain Remediation

For the professional understanding and application of the science involved in effective stain remediation, make RugWash your first port of call.

Stain Remediation

There is a science to resolving stains in rugs that is often downplayed, particularly in the era of internet searches and the bounty of home remedy offerings that these searches provide. The truth is, effective stain remediation is rooted in chemistry and without an understanding of the relevant variables, it is genuinely the case that attempts to resolve rug stains at home may cause more harm than good. The following steps outline the best course of action to employ in the event of a spill or accident at home:

Absorb Spilled Liquid

Place a clean, white towel or cloth directly onto the rug at the site of the spill, pressing gently downwards to help absorb as much liquid as possible. You may need to repeat this process a few times with fresh towels or cloth, depending on the volume of the spill. Be careful not to rub the cloth back and forward across the rug during this step, as this will increase the affected area and may cause fibre damage.

Resist Adding Liquids/Powders

Resist the urge to spray or treat the rug with liquids and powders. While it is instinctual to want to act, many commercially available products and home remedies only expand on the initial problem by causing pH swings, destabilising dyes and “burning” rug fibres.

Make a Booking

Make note of what the spill is (e.g. pet urine) and arrange to deliver your rug to our facility during our opening hours (no advance booking required where choosing this option), or contact us to schedule the collection of your rug.

Wash + Stain Treatment

Once your rug arrives at our facility we will perform our washing process first, as this may be enough to resolve stains. Where the washing process alone hasn’t remedied stains and/or discolouration, our team will contact you post-wash to discuss and offer our secondary stain removal treatment.

Examples of some of the more common causes of stains which merit professional remediation:

Browning
Cat Urine
Coffee
Cordial
Discolouration
Dog Urine
Food
Juice

To secure a booking for stain remediation, please call our team today.

We are pleased to offer our rug collection and delivery service to all mainland suburbs of Brisbane and Redlands, many suburbs of Ipswich, Logan, Northern and Central Gold Coast and some suburbs of Southern Moreton Bay. Alternatively, you are welcome to deliver your rugs to and collect them from our facility anytime during our opening hours (no need to book in advance).

Minimising Permanent Staining

While every spill needs to be treated differently to ensure effective stain removal, there are crucial steps you’ll need to employ at home to minimise risk of permanent staining to your rug:

Pre-Clean Inspection

Each rug is inspected for damage, stains, odour, mould, colour fade, irregularities, colour bleed, moth larvae etc.

Dry-Soil Removal

Rugs undergo a dusting process to allow for the removal of pet hair, dry soil particles etc.

Cleaning

Rugs are washed using cold water and appropriate cleaning agents/solutions.

Rinsing

A thorough rinsing process is completed to ensure all soap residues are removed.

Pile setting

where necessary, our team will brush the rug to help set the pile in the right direction before the rug dries.

Drying

all rugs are air-dried in our well-ventilated warehouse, where large fans are utilised to ensure consistent air flow.

Finishing

dry rugs are now vacuumed and neatly rolled in readiness for their return to you.

Engaging a Professional

The reason we recommend engaging a professional for stain prevention and/or removal is that different spills warrant different treatment methods. As an example, cool liquid spills like red wine cannot be removed in the same way as pet urine and many of the universal remedies listed online will cause irreversible staining.

To help bring out the best in your rug, contact our team today.

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Stain Remediation